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Term & Conditions

Alpha K9 Pet Services reserves the right to make changes to this Site and its Notices and Policies at any time. Each time you use this Site, you should read and review the then current Notices and Policies that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Polices, your sole remedy is not to use this Site. Alpha K9 Pet Services is not responsible for typographical or photographic errors on this Site (see Product Display and Colors and Errors on Site for more information).

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ALPHA K9 PET SERVICES AND ITS OFFICERS, DIRECTORS AND EMPLOYEES, AS WELL AS ITS THIRD-PARTY AGENTS, CONTRACTORS, DISTRIBUTORS, MERCHANTS OR SPONSORS (COLLECTIVELY, "THIRD PARTIES"), CAN NOT AND DO NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. NEITHER ALPHA K9 PET SERVICES NOR ITS THIRD PARTIES HAVE ANY RESPOSIBILITY FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THIS SITE. NEITHER ALPHA K9 PET SERVICES NOR ITS THIRD PARTIES WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THIS SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THIS SITE. ALPHA K9 PET SERVICES AND ITS THIRD PARTIES SPECIFICALLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ALPHA K9 PET SERVICES OR ITS THIRD PARTIES SHALL CREATE A WARRANTY, EXCEPT WHERE THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES IS PROHIBITED BY LAW.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL ALPHA K9 PET SERVICES OR ITS THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OR INABILITY TO USE THIS SITE, INCLUDING YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM THIS SITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATING OR TRANSMISSIONS, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ALPHA K9 PET SERVICES HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THIS SITE, EXCEPT WHERE THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES IS PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF DAMAGES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY. IN ANY EVENT, UNDER NO CIRCUMSTANCES WILL ALPHA K9 PET SERVICES BE LIABLE TO YOU FOR ANY AMOUNT EXCEEDING ONE THOUSAND U.S. DOLLARS ($1,000.00).

INTENDED FOR USERS OVER 13 YEARS OF AGE

The safety of children is very important to us. Although this Site is intended for use by persons at least 13 years of age, and we have processes in place to help prevent participation in our services by persons under 13 years of age at time of reservations, Alpha K9 Pet Services can not prohibit minors from visiting our Sites and must rely on parents and guardians (at least 18 years of age at time of use) to decide which materials are appropriate for children under 13. Alpha K9 Pet Services will not knowingly collect personal information from children. Please see our Privacy Policy for more information.

LIMITATIONS REGARDING INFORMATION, ARTICLES AND ADVICE

Alpha K9 Pet Services offers articles, information, and advice to pet parents through this Site for educational purposes only. Any information offered through this Site is not intended to diagnose, treat, or cure your pet, and is not a substitute for veterinary care provided by a licensed veterinarian. For any medical or health related advice concerning the care and treatment of your pet, call or visit or contact your regular veterinarian or local animal hospital.

PRODUCT DISPLAY AND COLORS

This Site attempts to display product images as accurately as possible. However, we can not guarantee that the color you see matches the product color. Note that the display of color may depend, in part, upon the monitor you are using.

ERRORS ON SITE

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and Alpha K9 Pet Services reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Alpha K9 Pet Services will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account. (If you are not fully satisfied with your purchase, you may return it in accordance with Alpha K9 Pet Services's Return Policy.)

PRICING

Online prices, offers and selection may vary between our retail store and Sites, and are subject to change. We reserve the right to limit sales, including the right to refuse sales, to resellers.

SALES TAX

Because Alpha K9 Pet Services does business primarily in Texas and collects and remits sales tax as required by law, this Site also collects and remits sales tax as appropriate. No sales taxes will be added for orders outside of Texas.


 

Privacy

If we are currently using your personal information to send you Alpha K9 Pet Services Marketing Communications and you want to change your options, you can "opt-out" of receiving our Alpha K9 Pet Services Marketing Communications at any time using the following directions. You may also use these directions to change your personal information and to ask us to stop providing your personally-identifiable information to our carefully selected third-party service providers.

To "opt-out" of receiving Alpha K9 Pet Services Marketing Communications from Alpha K9 Pet Services, do one of the following:

1. Click on the "opt-out" link in our Newsletters.

2. Send an e-mail request to: services@AlphaK9PetServices.com

3. Call: (281) 893-3647

4. Mail your request to:
Alpha K9 Pet Services
Attn: Opt-Out
17611 Bamwood Rd
Houston TX 77090

If you send us an e-mail or letter, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of Alpha K9 Pet Services Marketing Communications you wish to stop receiving along with the specific e-mail address to be removed from the mailing list. This will ensure we identify you correctly in our systems so that we may accurately process your "opt-out" request.

Alpha K9 Pet Services will take the appropriate steps to implement your request to "opt-out". Please note that due to production and mailing timelines, it may take up to ten (10) business days for e-mails and up to six (6) weeks for direct mail to make the requested change. Until that change takes effect, you may still receive Alpha K9 Pet Services Marketing Communications from us, and we apologize for any inconvenience.

Also, please note that you may still receive business-related communications such as reservation confirmations, product recall information, or other administrative communications. You cannot "opt-out" of these business-related communications which are necessary to fulfill services.

SECURITY OF PERSONAL INFORMATION

Alpha K9 Pet Services strives to ensure that personal information you share with us is handled in a safe, secure and responsible manner. We will only disclose such information to employees and authorized service providers who require such information for the purposes described in this Policy.

Alpha K9 Pet Services's databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Policy. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to personally-identifiable information is granted only to associates who need the information to perform a specific job.


 




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